Business taxpayers are strongly encouraged to act now and sign up for an account on myPATH. This is the new and improved online system where the Department of Revenue's customers can handle their registration, filing and payment obligations for Pennsylvania taxes. The new taxes available in the system include sales tax, employer withholding, and corporation taxes, among many others. With many important due dates - including the upcoming deadlines for monthly, quarterly, and semiannual sales tax returns - now is the time to create your myPATH account.
As part of this transition, the Department of Revenue will be retiring e-TIDES, the prior online filing system for business taxpayers, in the final week of February. That means taxpayers will no longer be able to use e-TIDES to file returns and make payments after this point. Instead, they will need to use myPATH to handle these tax obligations.
The process to sign up for an account is simple and includes an option to migrate your prior account information from e-TIDES into myPATH. You can watch the Migrating e-TIDES Access instructional video for a simple tutorial on how to do this. The Department of Revenue also has several other instructional videos on myPATH on its myPATH Video Tutorials page.
If you need assistance, the department encourages taxpayers to refer to several self-service options, including:
- myPATH Information page (available at revenue.pa.gov/mypathinformation)
- Online Customer Service Center (Contains answers to hundreds of common tax questions and can be used to securely submit a question)
- PATHfinder, the online chatbot, on myPATH
Customers in need of assistance may also contact the department by email at myPATH@pa.gov or by phone at 717-425-2495, ext. 72841 (PATH1). The department has made a push to put more of its employees on the phones to assist with the transition to myPATH.
Don't delay if you need to sign up for a myPATH account. The department hopes to transition all its customers to the new system as soon as possible. This move will improve customer service and be a great benefit for years to come.